False and/or Untrue Claims and Remarks
I) Higher or More Input Capacity
1) Mistake 1 - Refer to International ISO Standard, the Testing Suit Comparison Criteria under ISO / IEC FCD 24711 and 24712 use by all the Original OEM, like Brother, Canon, Epson, HP, Lexmark and Samsung etc. to test and compare the Output Print Copies only.
2) Mistake 2 - Some competitors claim that their cartridge Input Capacity is higher due to Internal cartridge consist of sponge. Manufacturer has to pump Higher or more Ink due to Sponge will absorb and retain at least 30% ink as Waste or Unusable in side the cartridge. Example PioneerTech Brand or cartridge internally consists of Sponge design type. End-User can cross section or cut opens the cartridge after used for confirmation.
Note: Nippon-ink new model design cartridge is spongless i.e. without sponge.
3) Mistake 3 – Manufacturer specifications base on Nominal Value subject to tolerance level +/- 2 ml. Example nominal value is 14 ml the Upper limit is 16 ml and the lower limit is 12 ml. Thus some Sales use Upper limit to specify to Users that causes some confusion, conflict and misunderstanding result in misleading and misrepresentation of information.
4) Mistake 4 – The cartridge overall size and dimension is quite similar except the material thickness and internal design varies like Sponge and without sponge design and it technology. Whatsoever difference still falls within the Nominal Value and Tolerance. Example Bottle Drinks comes in whatever sizes and shape but the Input Nominal Value is 1.5 liter. Nobody claim that there is 1.6 liter or more than others.
5) Mistake 5 – Those cartridge consist of sponge internally require more Ink input than those without sponge type. Example PioneerTech (sponge type) claim it input Ink Capacity is 16 ml (Upper Limit) with 30% as Waste or Unusable Ink of 4.8 ml (16 X 30%). Thus Usable Output Ink Capacity is only 11.2 ml (16 – 4.8). Compare to those without sponge at 14 ml. It proven by calculation that without sponge design contains more usable ink output.
II) High Capacity Input (50%) more compare with Low Capacity Input
1) Mistake 1 – The overall cartridge size and dimension is fix thus the Input Capacity for Higher Capacity cannot be more than 50% due to certain space constraint and limitation. The nominal value comparison is around 6 ml more than Low Input Capacity. Example for use on Epson’s model High Capacity T0621 (20 ml) compare with T0631 (14 ml), in percentage difference is 30%.
2) Mistake 2 – Example when drinks top up to the bottle rim, the maximum level is 1.7. Base on common sense, practically and logically it impossible cannot and unable to achieve and unworkable, as it requires a gap or space to bleed otherwise it causes leakage and spill over during packaging yet it subject to various tolerance and errors in production.
III) Ink Solution use to dry up easily
1) Mistake 1 – User must ensure printer is off when not in use. When the computer is on and off the printer will spray ink to wet the print head. It part of the consumption been used.
2) Mistake 2 - User must ensure environment is not too hot or under direct sunlight result in rapid evaporation by nature as it beyond control, once the seal is open.
3) Mistake 3 - User need to do software cleaning process under periodic maintenance that require ink been consumed. In case of clog and blockage user need to clean at least twice or more depend on the condition of the clog print head.
4) Mistake 4 – The number of print copies is only a guideline for reference only. User must read the clause carefully that it base on either 5% or 3.5% coverage at 360 dpi whereas the printer normal print is at 720 dpi. Example by mathematically calculation for 5% coverage at 360 dpi can print 100 pages is equivalent to 50 pages of print at 5% coverage, 720 dpi. Another example, 5% coverage can print 100 pages is equivalent to 5 pages that print on 100% coverage. Eventually nobody short-change on the balance 95 pages. Therefore it very difficult to estimate the actual usage copies due to coverage varies unless it been fixed.
5) Mistake 5 – The type of paper media use can affect the ink consumption as it absorption rate and power varies on it grade, material, type and thickness specification.
6) Mistake 6 – Original OEM brands like Brother, Canon, Epson, HP, Lexmark and Samsung etc has set printer program to cut off at a threshold level of 10% to 15% (estimated) Ink level as “Empty” and unable to print till new cartridge been replaced or refill. Such ink level threshold cut off rate is beyond the control of cartridge manufacturer.
7) Mistake 7 – The type of printer model, brand and cartridge technology and design might affect the ink flow rate and input capacity. Example, for use on Brother’s cartridge LC 37 (Low Capacity) 12 ml is equivalent to LC 57 (High Capacity) 20 ml with the same size, shape and dimension of the cartridge except in different Ink Input Capacity.
8) Mistake 8 – Some competitors tend to cut cost by using China Ink Formula that sell at bundle price with generic label packing whereas the box is design with colorful picture and pack locally for distribution. For Nippon-ink cartridge the raw ink solution is from USA while factory refine the formula to suit their design and specification. Take note that all Nippon-ink cartridges have Nippon-ink label on every cartridge as it packed directly by factory inclusive the box design. Others might pack locally.
9) Mistake 9 – Cheap without Quality Control and Technical Backup After Sales Service. Majority one time purchase and Users taking your own risk.
Nippon-ink and G-Cap motive and intention is to create awareness of the products to prevent any misunderstanding and/or conflicts generated by the users and general consumers at large. It up to individual to verify and clarify with each brand of manufacturer as it serves as general guideline.
Original OEM Void Warranty Issue – Refer to CASE and Ministry of Trade & Industries for clarification, verification and confirmation on it Anti-Competition Laws 2004.
ACRA caught and warned PioneerTech for printing “inaccurate information” on brochure.
Support – Purchase – Use – Nippon-ink Cartridge